Oshawa and Lindsay, ON Locations

Hearing Instrument Specialist

Position available for a Hearing Instrument Specialist to join the team at Deegan Hearing Clinic. We are an independent, family run clinic, looking for an enthusiastic, thorough and knowledgeable clinician to join our team.

Responsibilities:

• Perform audiometric assessments, consultations, and make appropriate referrals.
• Recommend hearing aids, accessories and assistive listening devices based on audiometric findings.
• Dispense and complete hearing aid fittings, and counsel patients accordingly.
• Extensive knowledge of a wide variety of hearing aid manufacturers and programming is an asset.
• Perform cerumen management (AHIP Certification)
• Provide hearing aid cleanings, modifications and minor repairs.

• Time management skills very important.
• Support all Deegan Hearing Clinic Staff when needed.

Qualifications:

• College Diploma from a recognized Hearing Instrument Specialist program.
• Current member in good standing with AHIP.
• New graduates welcome to apply.
• Minimum 2 year clinical experience an asset.

Other:

• Valid driver’s license required.
• Availability for some evening and as needed.
• Salary to be determined based on experience.

Please send your cover letter and a resume to:

Amy Deegan (H.I.S), BA
Deegan Hearing Clinic Owner
adeegan@deeganhearingclinic.com
www.deeganhearingclinic.com

Mississauga, Ontario

Contingent Audiology and Lab Support

Position Title:  Contingent Audiology and Lab Support
Department:     Audiology
Location: Sonova’s office in Mississauga and home (Hybrid position)

Job Summary

The position of Audiology and Lab Support is responsible for providing technical fitting support and advice to internal and external stakeholders, as well as troubleshooting devices sent in for repair. Calls are made to advise/support clients on products that have come through the lab. This position also involves supporting customers calling in with technical questions and remake requests. It is a hybrid position, split between working 3 days a week in the office and 2 days a week from home.

Key Accountabilities

• Provides technical fitting support via telephone and email.
• Resolves customer complaints and problems related to all Sonova devices seen in the lab.
• Keeps informed on new technologies as it relates to hearing aids.
• Liaises with production manager and staff to resolve fitting problems.
• Is the key advisor for internal and external sales & support staff on custom products.
• Makes outbound calls to follow-up on queries related to product repairs.

Supervision

• Works independently, but with support from Audiology Support colleagues when needed.

Resources

• Product support materials, and access to Sonova knowledge databases.
• Access to custom product build software to assist in advising on fit issues.

Job Specifications and Qualifications

• Qualified Hearing Instrument Specialist.
• Member of AHIP.
• Must be able to work from Sonova’s Mississauga office on daily basis if needed (3 days minimum per week).
• In-depth knowledge of hearing aids, including custom products.
• 1 year minimum of clinical experience.
• Ability to handle and resolve customer complaints diplomatically, over the phone and in writing.
• Ability to work independently and as part of a team.
• Good knowledge of technologies and Bluetooth.
• Good time management and being able to prioritise tasks.
• Bilingual (French/English) is considered an asset.

Please send cover letter and resume to the hiring manager, sarah.barker@sonova.com

Hearing Instrument Specialist

Costco Wholesale is a membership warehouse club dedicated to providing our members with the best possible prices on quality brand-name merchandise and services.

Costco Hearing Aid Centres currently have over 70 locations in Canada. We are expanding and looking for highly skilled, qualified staff to add to our Hearing Aid Centres in:

• Alberta: Calgary, Grande Prairie, Medicine Hat, Okotoks, Red Deer
• British Columbia: Courtenay, Kelowna, Nanaimo, Prince George, Victoria
• Ontario: Ancaster, Brantford, Burlington, Guelph, London, Niagara Falls, Orillia, Oshawa, Ottawa
• Manitoba: Winnipeg
• New Brunswick: Fredericton, Moncton
• Newfoundland: St. John’s
• Saskatchewan: Regina, Saskatoon

Costco has been recognized as a leader in the marketplace and is dedicated to quality in every area of our business. In addition, we are respected for our outstanding business ethics, which include taking care of our employees. We believe employees are the company’s most valuable assets.

We are looking for clinicians to help build our team. We will help you to offer the highest standard of care by providing you with access to the latest diagnostic and verification tools. You can dispense a variety of premium level hearing technology with no pressure to compromise. You will have regular access to a network of dynamic clinicians that share and learn from one another.

Qualifications:

• Excellent People Skills
• Must be eligible for licensure to practice in the province you are applying

We offer an exciting compensation package that includes a competitive salary, excellent Health and Medical Benefits package, and a generous pension program. We are looking for enthusiastic team players.

If this sounds like the right environment for you please email your cover letter and resume to: hearingcareerscanada@costco.com

Markham + North York, Ontario

Cleartone Hearing Centre and Avenue Hearing Clinic are seeking a Hearing Instrument Specialist (HIS) to join our team. This position will be working closely with Ear Nose and Throat specialists. We are open to both full time or part time position, working between our Markham and North York locations

Duties and Responsibilities:

• Complete audiological assessments
• Hearing instrument evaluations and follow-up
• Hearing instrument fittings and dispensing
• Hearing instrument rechecks
• Assistive Listening Device recommendations
• Able to verify and validate hearing aid fittings using verification equipment
• Cerumen management
• Client follow-up
• Counselling and Aural Rehabilitation
• Assist with walk-in patients

Education and Experience:

• Registered with AHIP
• Interest and/or experience with hearing instrument dispensing
• Excellent interpersonal communication skills
• Ability to work in a team environment
• Cantonese speaking will be an asset

Due to the demographic boundaries with large number of Chinese population, and large number of Cantonese-speaking patients, Cantonese speaking HIS will be an asset.

Interested individual please submit your resume along with a cover letter,
to Barbara Chiu at Bchiu@woodbinemedical.com
No phone call please.

Job Types: Full-time, Part-time, Permanent, Fixed term contract

Expected hours: 24 – 40 per week

Schedule:  8 hour shift

• Day shift Monday to Friday
• Weekends as needed

Experience:

• Hearing aid dispensing: 1 year (required)

License/Certification:

• Registered with AHIP (required)

Work Location: In person

Cleartone Hearing Centre
7155 Woodbine Avenue, Lower Level
Markham Ontario L3R 1A3

Avenue Hearing Clinic
1975 Avenue Road,
North York, Ontario M5M 4A1